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Context is Everything: An AI Conversation with Dr Raj Ramesh

Understanding the   context   of artificial intelligence is pivotal in navigating its complexities. I, along with my co-hosts  … Read more

Many years ago, I read the book  Switch: How to Change Things When Change Is Hard  by Chip and Dan Heath. The insights from thi… Read more

Can Authentic Customer Experience (s) Thrive in the Age of AI?

What will customer experience look like in the future? Artificial intelligence (AI) is transforming the business landscape, offer… Read more

Effective Communication in Requirements: Co-Star Framework

Introduction It doesn't matter where you are or who you with, effective communication is essential. Ironically, the same ap… Read more

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