Business Analysts, AI and Future with Marcus Udokang

 

Hosted by Deirdre Caren on Agora Insights' Blueprints for Success - Business Analysts, AI and the Future. 


Introduction 

Recently, I had the pleasure of engaging in a rich conversation with Marcus Udokang, a business analyst and educator, who had interviewed me years ago. It was good to catch up with him again! Marcus shared valuable insights into the future of business analysis and AI.

In this blog I explore three key areas of our discussion in which Marcus gives practical advice on the importance of planning, the value of portfolios, and the challenging role of business analysts in the age of AI. 

Let's get started...


Background

Marcus Udokang's journey into business analysis is a testament to the power of adaptability and continuous learning. Initially an English major, Marcus pivoted into IT, eventually becoming a business systems analyst and then a business analyst. His career trajectory underscores the importance of being open to change and the value of diverse skill sets in the business analysis field.

Three Key Areas

1. The Importance of Planning

In our conversation, Marcus stressed the critical role of planning in a business analyst's career. "If you don't plan, you plan to fail," he reiterated, highlighting the necessity of having a structured approach to one's professional journey. Planning isn't just about setting long-term goals; it's also about creating short-term milestones that can guide you toward those larger objectives. Marcus shared that he didn't start using a journey map until later in his career, but once he did, it significantly clarified his path and objectives. He advised that a journey map should be flexible and revisited regularly to adapt to new opportunities and challenges.

Marcus emphasized that planning should include a deep understanding of where you currently stand and where you aspire to be in the near future. "Start with a plan. Figure out where you are today and where you want to be tomorrow," he advised. This approach can be particularly beneficial for those just entering the field, as it provides a clear roadmap for acquiring the necessary skills and experiences. Marcus also pointed out that planning is not a one-time activity but an ongoing process that should be reviewed and adjusted regularly. This ensures that you remain on track and can pivot when new opportunities or challenges arise.

2. The Value of Portfolios

Marcus emphasized the often-overlooked value of creating a professional portfolio. A portfolio can showcase your skills and projects, making you stand out during interviews and career advancements.

Marcus also underscored the often-overlooked importance of building a professional portfolio. "A portfolio is a godsend if you're able to show it," he said, emphasizing that a well-crafted portfolio can set you apart in interviews and career advancements. Even if you're not currently employed, Marcus suggested that you could still work on projects independently to build your portfolio. "You can go on the Internet and look for what's a wireframe, start building one and then take a screenshot of this and put it on PowerPoint. Well, that's the first page of your portfolio," he explained.

In addition to showcasing your technical skills, a portfolio can also demonstrate your problem-solving abilities and thought process. Marcus highlighted that creating clarity on complex issues through your portfolio could make you stand out. "How many people show a portfolio in an interview, right?" he asked rhetorically. This proactive approach not only helps in job interviews but also serves as a personal record of your growth and achievements. It can be a powerful tool for self-assessment, allowing you to identify areas for improvement and track your progress over time.

3. The Evolving Role of Business Analysts in the Age of AI

With the advent of AI and other technological advancements, the role of business analysts is continually evolving. Marcus highlighted the importance of staying updated with new tools and methodologies to remain relevant. "If you don't have a point, if you don't have a plan, I think you'll be stuck because you'll be all over the map" he cautions business analysts and adds "Don't be afraid of greatness."

Looking ahead, Marcus highlights the growing importance of AI, data literacy, and agile methodologies. He stresses the need for business analysts to adapt to rapid technological changes and to focus on continuous improvement and value creation.

Ten Learning Points

  1. Have a Plan: Start with a clear plan outlining where you are now and where you want to be in the future. This plan should be flexible and revisited regularly.
  2. Create a Journey Map: A journey map can help you visualize your career trajectory, setting milestones and goals along the way.
  3. Develop a Portfolio: Even if you're not currently employed, start building a portfolio. Document your projects, wireframes, and key achievements.
  4. Continuous Learning: Enroll in courses and certifications relevant to your field. Marcus recommended resources like Agora Insights and various business analysis libraries.
  5. Engage with Stakeholders: Effective stakeholder management is crucial. Whether you're an introvert or extrovert, developing strong communication skills is essential.
  6. Adaptability: Be open to changing industries or roles. The skills you acquire in one area can often be transferred to another.
  7. Shared Understanding: Strive for a shared understanding among stakeholders, even if it means agreeing to disagree at times.
  8. Leverage AI: Familiarize yourself with AI tools and technologies. These can enhance your analytical capabilities and offer new ways to solve problems.
  9. Networking: Join professional clubs and organizations. Networking can provide support, resources, and opportunities for growth.
  10. Mentorship: Seek mentors and be willing to mentor others. Both roles can offer invaluable learning experiences.

Conclusion

The future of business analysis and architecture is bright but requires a proactive approach. By planning, continuously learning, and adapting to new technologies, you can navigate this dynamic field successfully. As Marcus aptly put it, "Have a plan. Figure out where you are today and where you want to be tomorrow." Whether you're just starting or are a seasoned professional, these insights can help you stay ahead in the challenging world of business analysis.



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Contact Deirdre Caren on LinkedIn


About Marcus

Marcus Udokang is a multifaceted professional with extensive experience in business analysis, project management, and consulting. 

To connect with Marcus and explore his work further, visit his LinkedIn profile here, or check out other interviews with Marcus:

25 Feb 2024 - Six Dots - UNLSHD Summit 2024 - Marcus is co-host of this event. His part starts at 2:05:31 minutes into the video.

14 Dec 2022 - Ottawa Salesforce User Group Meeting - Process Modelling

17 Nov 2022 - IIBA South Africa -Process Modelling: A well-defined starting point for projects

29 Oct 2022 - IIBA Ireland - Business Process Management (BPM) - A Well Defined Starting Point for Projects


Post sponsored by Agora Insights Ltd 

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