Roger Burlton talks Collecting, Connecting and Correcting the Dots


Our next speaker in our Blueprints for Success series is none other than Roger Burlton, a prominent leader in business architecture. As founder of Process Renewal Group, Roger has spent over three decades helping businesses worldwide translate strategy into execution.

“Intention is everything.” – Roger Burlton

Known for his emphasis on practical application, Roger has developed widely adopted frameworks and techniques, including the Business Process Manifesto - a guide to effective process management. He has also authored seminal books like "Business Process Management: Profiting from Process" and most recently, "Business Architecture - Collecting, Connecting and Correcting the Dots."

Through his consulting, writing, and speaking, Roger actively champions business architecture's power to align strategies, operations, and technology. His approach bridges the common gap between strategy and implementation.



It's a journey...


The way Roger thinks about business architecture is just as deep as his love of marathon running. His professional journey and his personal accomplishments of finishing major marathons around the world, show how dedicated he is to excellence and always becoming better. In this blog post, I look at the main points of our conversation in three main areas and ten learning points that sum up what Roger said.

3 Key Points 

1. Intention in Work and Life

Roger emphasizes the importance of intention in everything we do. Whether it's running a marathon or crafting a business model, understanding the 'why' behind our actions is crucial. This principle is not only a professional guideline but also a personal mantra that has driven him to pursue and achieve his marathon goals.

2. The Evolution of Business Architecture

Roger's journey from industrial engineering to process improvement and eventually to business architecture showcases the natural progression of his career as he sought to connect individual improvements to a larger purpose. His approach to architecture in understanding the context and fit of processes within an organization offers valuable lessons in strategic thinking.

3. The Future of Business Architecture


Looking ahead, Roger sees the integration of business architecture with IT implementation as a key trend. He predicts that the industry will move towards tangible results from architectural efforts, rather than treating architecture as an isolated discipline. His optimism about the role of AI, in both aiding architects and offering innovative business solutions, also points to a future where technology and strategic thinking are deeply intertwined.

10 Learning Points

  1. Always start with the question of why you're doing what you're doing.
  2. Intention is everything – it guides the purpose and use of your work.
  3. The journey through business architecture is a natural evolution that responds to the changing needs of people and industries.
  4. Connecting the dots is essential – it's about understanding how different elements work together to achieve a bigger picture.
  5. Flexibility and reusability in business processes are critical and require intentional design.
  6. Stakeholder maps and semantic models are key tools for clarity and avoiding miscommunication.
  7. Architecture should be seen as a way of life, an ongoing process rather than a one-time project.
  8. Education in architecture is crucial, but so is the experience and the ability to apply theoretical knowledge in practice.
  9. The future of business architecture lies in its ability to quickly deliver value and integrate with IT processes.
  10. I will play a significant role in business architecture, both as a tool for architects and as a component of innovative business solutions.

In Conclusion 

Roger's insights are checkpoints along the way, guiding us to a finish line that is not the end, but rather a milestone in the never-ending journey of learning and improvement. Roger's professional journey, like his marathon achievements, exemplifies the power of intention, evolution, and foresight in the field of business architecture.

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Learn more about Roger:

Business Process Management: Profiting from Process

Extract from Book:

Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its owners. The more businesses change, the more they must concern themselves with their stakeholder relationships and manage their processes so that technologies and organization designs have a common business purpose. This book shows you how to deliver integral processes and helps you build a fully process-managed enterprise.

Business Architecture - Collecting, Connecting and Correcting the Dots

Extract about book from Amazon

The practical approach described in this book can help you as a business architect, analyst, or manager, create reusable, adaptable, and manageable knowledge of your organization. Apply the full lifecycle from business strategy through implementation, and identify the required knowledge domains. Convert business strategy into usable and effective business designs which optimize investment decisions.

Mastering Business Architecture: Insights with Roger Burlton 

Intersection23 - YouTube Interview with Roger Burlton and our next up Interviewee: Wolfgang Goebl

Post sponsored by Agora Insights Ltd 

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